Competition nowadays is fierce, customers are informed, and if you are less than the best - you're closing nothing with no one. The Ant management software contains the most comprehensive call center management solution up to date. Some of the features: Dial and create leads.* Built in Softphone - Features Dynamic Caller ID, recordings, one click dial, and more.* Control recordings.* Validate your leads. Confirm appointments. Dispatch closers. Get appointment results.. Audit your leads. Real-time reports. Monitor your call center operation from the Internet on your PC, smart phone, or iPad. Paperless operation. Products. Agent commission. Salesmen commission. Contractors. Invoices. Checks. Accounting. *Some of the features like dialing a list with prospective clients require The Ant predictive dialer system to be installed. The Ant predictive dialer is not included with the software.