LabManager is a full-featured and powerful application designed to manage repair jobs in a laboratory. It's designed and optimized to the needs of an IT support company, but it can be adapted for potentially any use that involves a support workflow. The app can help you organize jobs and enhance the laboratory productivity, it comes with a stunning interface, powerful features and easy-to-use tools. Not to mention that you can customize it as you like.
Every technician can see the assigned jobs in a simple list that is automatically organized by priority (that can also be changed manually). During the repair workflow they will be able to change quickly the current status, add details, send automatically-generated emails, print ticket labels with just a few clicks. From start to delivery, the app manages the job's status, the actions done, the replaced parts and so on. Also there is a way to make the informations available in real-time to customers.
What is new in this release:
New clients and inventory management, orders, graphs, many other improvements.