Prestashop Help Desk add-on offers useful features for customer support. By using this module you can easily manage all tickets in an organized way. Store admin can easily view received ticket status, attachments with received tickets, last response by staff/customer etc. Also he can manage tickets on priorities, premade replies, departments email templates etc. This prestashop customer support module offers comprehensive features for resolving customer's queries, complaints and build customers trust on ecommerce store.
PrestaShop 1.5.1 to 1.5.6