ProProfs Knowledge Base is the easiest way to create an information management system to serve your customers better with a F.A.Q section and help retain employee knowledge. It can help create a public, private or a branded knowledge base to which your logo can be uploaded. It is easy to manage documents by creating multiple folders and by importing or exporting multiple documents anytime, anywhere. ProProfs Knowledge Base helps you in reducing customer tickets with a highly searchable and an organized information system. You can use the analytics and reports to improve knowledge transfer effectively. You can also secure your knowledge base with passwords settings and privacy control. Adding documents to your knowledge base is easy that you can upload your existing documents or videos with a single click. It is easy to create a free knowledge base with ProProfs.