Web Help Desk Free

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Software Screenshot:
Web Help Desk Free
Software Details:
Version: 12.0.1
Upload Date: 11 Dec 14
Developer: MacsDesign Studio
Distribution Type: Freeware
Downloads: 36
Size: 274076 Kb

Rating: 0.0/5 (Total Votes: 0)

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The free help desk software edition of Web Help Desk for Mac OS X server empowers IT help desk technicians with an iPhone app, email-to-ticket conversion, LDAP & Active Directory integration, trouble ticket email notifications, track work time, a self-service knowledge base and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators. No expiration, free upgrades FOR LIFE, no ads, just free.

What is new in this release:

  • The WHD installation program now recognize multiple WHD installations and allows only one WHD installation. This new improvement means that customers can run a WHD installation as many times as needed to fix installations having issues like broken libraries and bad buddy drops. Upgrading to WHD SR1 does not change existing WHD data or the embedded PostgreSQL database.
  • The new installation fixes a previous a IPv6 issue that disabled database startup on Windows 2003 and Windows XP. The installation now automatically detects whether your server supports IPv6 or not, and if it does not, applies a new configuration to the whd.conf file with the IPv6 connector commented out.
  • All users can install WHD with administrator privileges. WHD installations now check if the user running the installation process has WHD administrator privileges. If they do not, the WHD installation program escalates the user's privileges to administrator privileges so they can successfully install and configure WHD.

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