Web Help Desk Pro

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Software Screenshot:
Web Help Desk Pro
Software Details:
Version: 12.0.0
Upload Date: 12 Dec 14
Developer: MacsDesign Studio
Distribution Type: Freeware
Downloads: 8
Size: 274099 Kb

Rating: 0.0/5 (Total Votes: 0)

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This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

What is new in this release:

Bugs Fixed in this version:

  1. The Admin Guide link on the welcome page now links to the correct documentation.
  2. Fixed a significant memory leak that could affect Web Help Desk performance.
  3. Fixed an issue that could create blank ticket notes in email update notifications.

Limitations:

No functional limitations. 30-day trial.

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