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Freshdesk

Freshdesk 1.0

Freshdesk is an online help desk software that allows you to support customers using e-mail, phone, the Web, Twitter or Facebook. Customer support is no more just about answering e-mails and phone calls. Your customers are now talking about you on...

MHelpdesk

MHelpdesk 10.5

Mhelpdesk is business management software which manages service calls and repairs, work orders, scheduling, tracking, invoicing and billings and simplifies your work. Selection of software for field services is typically a daunting task, especially...

InteractEasy is a small JavaScript plugin that integrates with your website. It helps you have a voice conversation with your visitors right from the website. You can also have a text chat along with sharing files real-time.Limitations:60-day...

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BMC Remedyforce

BMC Remedyforce Summer 13

BMC Software and Salesforce.com have partnered to deliver BMC Remedyforce, a Cloud-based IT management solution built upon the Force.com platform. BMC Remedyforce provides out-of-the-box, ITIL-based incident management, self service, and inventory...

LiveAgent

LiveAgent 4.0

LiveAgent is a multi-channel, web-based helpdesk software (Supports Email, Voice, Live Chat, Twitter and Facebook). All important help desk and live chat features included: POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules,...

VivaDesk

VivaDesk 2014.01

VivaDesk is a feature complete IT help desk solution with integrated IT asset management tool that is scalable to any sized organization from small to medium to enterprise organizations. At the core of VivaDesk is the Help Desk and Customer Support...

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Have you launched a new site, new product or a new venture? Do you plan to send survey forms to your users? Forget it. Our research shows that only 10% of your users will actually fill your survey. Most of your audience has ideas that won't fit into your...