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LiveAgent

LiveAgent 4.0

LiveAgent is a multi-channel, web-based helpdesk software (Supports Email, Voice, Live Chat, Twitter and Facebook). All important help desk and live chat features included: POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules,...

FocalScope

FocalScope 1930

FocalScope is a leading email management and live chat software built on a Microsoft SQL database for customer support and helpdesk. The system is browser based for both Windows and Mac. FocalScope offer integrated features like: Personal/Group Email...

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6 Reasons to Try Mojo: 1. Experience the simplicity of a helpdesk app designed with a "Google-y" interface. 2. Enjoy the convenience of single sign-on from your Google Apps account. 3. Feel the comfort of managing tickets right from your inbox using...

NewWaySERVICE allows you to track and manage your work orders no matter your field of activity. Using NewWaySERVICE, you can manage any types of requests such as repair, maintenance, support or information requests. The customer portal can also be...

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Have you launched a new site, new product or a new venture? Do you plan to send survey forms to your users? Forget it. Our research shows that only 10% of your users will actually fill your survey. Most of your audience has ideas that won't fit into your...